The terms,
in plain words.
These terms are the agreement between you and Mapa. Using Mapa means you accept them. The privacy page says what Mapa does with your family’s information.
Last updated 2 October 2026.
Who runs Mapa
Bytalos LLC runs Mapa. For anything about these terms or your plan, contact support or write to [email protected].
Who Mapa is for
Mapa is for the adults who run a family. You need to be 18 or older. Children don’t have accounts. Add details about a child only if you’re a parent or guardian, or an adult the family has asked to help.
Your account
- Use your own email address and keep your sign-in codes to yourself.
- The household owner chooses which adults to invite. Invited adults see the family’s shared plans and records, including health history, so invite only people you trust with that.
- Tell us through support if you think someone else has got into your account.
Your family’s information
What you add to Mapa stays yours. You give Mapa permission to store it and to process it to run the service for your household: sorting it, reminding you, and showing it to the adults you invited. Add only information you have the right to share.
What Mapa is not
- Mapa doesn’t give medical, legal or school advice. Check dates and details with the school or your child’s doctor.
- Mapa reads letters, photos and messages automatically, and it can misread them. Look over what it saves. You can edit or undo it.
- Reminders can arrive late or not at all, for example when a phone is offline. Keep important appointments in your own calendar too.
Plans and payment
- The price and the billing period are shown before you pay. A new plan starts with 7 days free, once per household. Mapa emails the owner 2 days before the free week ends, whether the plan was bought on the website or in the App Store. An App Store plan has to be cancelled in the App Store at least 24 hours before the free week ends.
- If you don’t cancel before the free week ends, the card you gave is charged the price shown, and the plan renews every month or every year at that price until you cancel.
- Cancel in Mapa’s Settings at any time. You keep access until the end of the period you paid for.
- If the price of your plan changes, Mapa tells you before your next renewal, so you can cancel first.
- Extra Mapa credits are a one-time purchase. They carry over from month to month.
- A plan bought in the iPhone app is billed by Apple. Manage or cancel it in your App Store subscriptions.
- If you think you were charged by mistake, contact support and we’ll look into it. The rights you have under the consumer law where you live still apply.
Fair use
Don’t use Mapa to break the law, to get into another family’s space, to send automated or bulk requests, or to store things you have no right to share. Mapa can pause or close an account that does, or that puts other families or the service at risk.
Leaving
You can download your family’s data and delete your account in Settings whenever you like. If Mapa closes your account, you’ll be told why and given the chance to download your data first, unless the law prevents it.
If something goes wrong
Mapa works to keep the service running and your information safe, but it can’t promise the service will never be interrupted or free of mistakes. As far as the law allows, Mapa isn’t responsible for losses it couldn’t reasonably have foreseen, or for a missed date or reminder. Nothing in these terms limits rights or remedies that the law says can’t be limited.
Changes
If these terms change in a way that matters, Mapa will tell you in the app or by email before the change takes effect. If you keep using Mapa after that, the new terms apply.